For med spas

You're paying for leads. Slow replies are handing them to your competitors.

You spend thousands every month on ads, Google and Instagram. Then a new inquiry waits hours for an answer, gets frustrated, and books with the med spa that replied first. We build a custom system that answers every lead automatically, personally and in seconds, follows up, and books the consultation in your calendar. So you stop losing the revenue you already paid for.

Custom-built and done for you. Live in 7 to 14 days. Never touches medical records.

The problem

Most med spas don't have a lead problem. They have a response problem.

Missed call

Front desk busy

The phone rings while someone is checking out a client. No voicemail. They call the next med spa on Google.

After hours

Form sits until Monday

A consultation request comes in Saturday night. By Monday they've messaged two other places.

DMs

Instagram goes unread

Pricing questions and "do you have availability?" sit in the inbox while the team is with patients.

No follow-up

One try, then silence

"I'll think about it" never gets a second message. Nobody owns the follow-up, so it doesn't happen.

The cost

What do unanswered inquiries cost you each month?

Put in your own numbers. A lost inquiry leaves no trace, so most owners have never added it up.

The figures above are placeholders. Replace them with yours.

Revenue walking out the door every month

$0
Inquiries slipping through0
Consultations that could have booked0
Per year, first visits only$0
Marketing spend wasted on unanswered leads$0

That's before repeat treatments and referrals.

The diagnostic

We start by finding where your leads leave.

Before we build anything, we map your patient journey on a 15-minute call: Google, website, forms, phone, email, Instagram, booking and follow-up.

Where do inquiries come in?

Which channels actually bring you new patients, and which ones nobody watches.

How fast does someone answer?

During the day, after 6pm, on weekends, and while the team is with clients.

Who follows up, and how often?

What happens to the "I'll think about it" and the no-shows.

Our system

One system that handles the lead on the channel it came from.

Phone
  1. AI receptionist answers
  2. Understands the request
  3. Answers questions
  4. Books the consult
  5. Transfers to your team if needed
Website form
  1. Instant reply
  2. Qualifying questions
  3. Booking link
Email
  1. Automatic reply
  2. Qualification
  3. Follow-up
  4. Booking
Instagram · Facebook · WhatsApp
  1. Reply to the DM
  2. Qualification
  3. Booking link
  4. Follow-ups
Text
  1. Hot lead gets a text right away
  2. A few questions
  3. Booking

Behind it: your rules, not a robot's.

We write the questions and the routing with you, so every inquiry goes where it should.

Just browsingStays in a gentle nurture sequence.
InterestedGets follow-ups until they decide.
Ready nowBooked straight into your calendar.
Medical or complexHanded to your team with the full history.
Custom, not a template

Not another chatbot. A system built around your med spa.

Generic tools give every business the same script. We build yours with your treatments, your prices, your booking rules and your tone of voice, then we run it for you.

Front desk onlyGeneric chatbotLiora AI
Answers at 9pm and on weekendsNoYesYes, on every channel
Reply timeHoursInstant, but scriptedSeconds, personal
Follows up until the lead booksRarelyNoYes, automatically
Built around your treatments and rulesYesTemplateFully custom
Who keeps it runningYouYouWe do, every month
Patient privacy

It handles the front desk, never the medical file.

Only what's needed to book

Name, contact, treatment interest and preferred time. No medical history, no records.

Medical questions go to your team

Anything clinical or sensitive is handed to your licensed staff with the full conversation.

You own everything

It runs in accounts you control, with opt-in and opt-out handled for texts. You decide what it can say.

What we install

Everything is set up and connected for you.

Response on every channel

Phone, website form, email, Instagram/Facebook and text, according to the channels you actually use.

Qualification and routing

Your consultation questions, a simple lead score, and rules for what gets booked and what goes to a human.

Booking and handoff

Consultations land in your calendar, your team gets notified, and complex cases are transferred with context.

Automatic follow-up

Leads who don't book right away get followed up on a schedule you approve.

History in one place

Every conversation and its outcome, so your team sees the full picture before the consult.

Monthly numbers

Inquiries received, answered, qualified, booked, handed to your team, and lost.

How it works

From audit to live in 7 to 14 days.

  1. Lead audit

    15-minute call with a member of our team. We map how inquiries come in today and where they're lost.

  2. Build

    We set up the channels, questions, booking and follow-ups. You approve every message.

  3. Go live

    We test with you, then switch it on. Your team keeps working as usual.

  4. Optimize

    Each month we review the numbers and adjust scripts, questions, timing and follow-ups.

The offer

A done-for-you build, then ongoing optimization.

Start here

Lead Conversion Build

$3,500 one-time
  • Audit: your full patient-inquiry journey mapped
  • Build: phone, email, text, website form and the social channels that matter for you
  • Qualification: custom questions, scoring, routing rules
  • Booking: calendar, notifications, handoff to your team
  • Follow-up: automatic sequences you approve
  • Tracking: inquiries, answers, qualified, booked
  • Live in 7 to 14 days
Get started — pay $3,500 →

Your build starts with a 15-minute onboarding call where we map your channels and rules. Included.

Lead Conversion Management

$597 / month
  • We monitor the system every week
  • Script and FAQ updates
  • Workflow and follow-up adjustments
  • Monthly results review
Subscribe — $597/month →

Need a full CRM rebuild and advanced integrations? Ask us about Revenue Engine.

Questions

Before you book

Do I need to change my booking software?

No. We connect to the calendar and tools you already use where possible. We confirm what's possible during the audit.

Will it answer medical questions?

No. It answers the questions you approve (services, process, availability, general pricing you choose to share) and hands anything medical or sensitive to your team.

Does my team have to manage it?

No. We build it and run it. Your team gets notified of booked consultations and of the conversations that need a human.

Can I start without a call?

Yes. Pay for the build above and we'll send you a short onboarding form and a link to book your 15-minute kickoff call. Every system is custom, so that call is where we map your channels, treatments and booking rules before we build.

What happens on the audit call?

We look at how inquiries reach you today and where they get lost. You leave with that map whether or not you work with us.

See where your inquiries are slipping through.

A 15-minute lead audit with a member of the Liora AI team. We map your channels, your response times and your follow-up, and show you what we'd put in place.

Pick a time for your lead audit →